Shipping Policy
At PUTUSHART, every artwork is carefully prepared and packed to help ensure it reaches you safely. As many of our pieces are handmade, made in limited quantities, or created to order, preparation and dispatch times may vary depending on the artwork.
Order Processing
Orders are processed after order confirmation and, where applicable, successful payment verification. Custom or made-to-order artwork may require additional preparation time. Where relevant, the expected timeline will be communicated to the customer.
Shipping Within India
We currently process orders for delivery within India. Delivery availability may depend on the destination, product dimensions, weight, fragility, and courier serviceability.
Shipping Charges
Any applicable shipping charge will be communicated or displayed during the ordering process. Shipping costs may vary depending on the size, weight, packaging requirements, delivery location, and nature of the artwork.
Packaging
Because many PUTUSHART creations are handmade and fragile, we take special care with protective packaging. Larger or delicate artworks may require additional packaging to reduce the risk of damage during transit.
Delivery
Delivery times may vary depending on the destination, courier service, product availability, and external circumstances. Any delivery estimate provided should be considered an estimate rather than a guaranteed delivery date.
Custom Artwork
Shipping timelines for custom-made artwork may differ from ready-to-ship products. The estimated preparation and dispatch schedule will be communicated as part of the custom artwork process.
Delivery Issues
If your order arrives visibly damaged, or if you experience a delivery-related problem, please contact us as soon as possible with your order details and relevant photographs where applicable.
Contact
For questions regarding shipping or delivery, please contact us at support@putushart.com.