Privacy Policy
At PUTUSHART, we respect your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains what information we may collect when you use our website, place an order, create an account, contact us, or otherwise interact with PUTUSHART.
Information We Collect
We may collect information you provide directly to us, including your name, email address, phone number, billing address, shipping address, account details, order information, customer notes, and information submitted through contact or custom-artwork enquiries.
When you use the website, certain technical information may also be collected automatically, such as your IP address, browser type, device information, pages visited, session information, and cookies required for website functionality.
Orders and Payments
When you place an order, we process the information necessary to manage your purchase, payment method, delivery, order status, refunds, customer support, and related communications.
Payment information may be processed through the payment method or payment service selected at checkout. PUTUSHART does not intentionally collect or store full card details when those details are handled directly by an external payment provider.
Customer Accounts
If you create an account, we may store information associated with your profile, including your name, contact details, addresses, account credentials, order history, wishlist information, and other account-related preferences.
Cookies
Our website may use cookies and similar technologies that are necessary for features such as the shopping cart, checkout, account login, session management, security, and website preferences.
Additional cookies may also be used by analytics, security, performance, or other services enabled on the website. The cookies used may change as website services are added or updated.
Contact Forms and Enquiries
When you contact PUTUSHART through a form, email, or other enquiry method, we may retain the information you provide so that we can respond to your request, provide customer support, process custom-artwork enquiries, and maintain appropriate business records.
Analytics and Website Performance
We may use website analytics and performance tools to understand how visitors interact with the website and to improve site functionality, performance, security, and customer experience.
Such services may process technical information such as device, browser, approximate location, IP address, and website interaction data, depending on the service used and its settings.
How We Use Your Information
We may use personal information to process and fulfil orders, manage customer accounts, provide shipping and delivery support, communicate about orders, process refunds or cancellations, respond to enquiries, prevent fraud or misuse, maintain website security, improve our services, and comply with applicable legal or regulatory obligations.
Sharing of Information
We do not sell personal information.
We may share information where necessary with service providers involved in operating the website or fulfilling customer orders, such as hosting providers, email services, payment processors, courier or delivery partners, analytics providers, security services, and professional or regulatory advisers.
Information may also be disclosed where required by applicable law or a lawful authority.
Data Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including order fulfilment, customer service, accounting, taxation, fraud prevention, dispute handling, legal compliance, and business record-keeping.
Retention periods may vary depending on the type of information and applicable requirements.
Security
We take reasonable administrative and technical measures to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.
However, no internet-based service or electronic storage method can be guaranteed to be completely secure.
Your Rights
Depending on applicable law and the circumstances, you may have rights regarding your personal information, including the ability to request access, correction, or deletion of certain information held about you.
Some information may need to be retained where required for legal, accounting, taxation, fraud prevention, order records, or other legitimate purposes.
WordPress also provides tools that can assist site administrators with personal-data export and erasure requests.
Third-Party Services and Links
Our website may contain links to third-party websites or use third-party services. Those services may have their own privacy practices and policies, which are outside the control of PUTUSHART.
We encourage you to review the privacy policies of third-party services where appropriate.
Children’s Privacy
Our website is not intended to knowingly collect personal information from children without appropriate authorization where required by law.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, services, business practices, or applicable requirements. The updated version will be published on this page.
Contact
For privacy-related questions, requests, or concerns, please contact us at support@putushart.com.